Privacy Policy

This Privacy Policy explains how Zinc Journey collects, uses, shares, and retains personal data when you visit zincjourneytopic.digital or interact with our services. It applies to site visitors, prospective clients, and others who communicate with us in connection with our AI software development and AI implementation work.

Policy guidance

This overview highlights the principal topics addressed in this notice and directs readers to the relevant support path when further clarification is needed.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
01
Processing purpose

How We Use Data

We use personal data to operate the site, respond to inquiries, evaluate project requests, provide services, manage business relationships, maintain security, analyze site performance, improve our content and workflows, and comply with legal obligations. We may also use information to document communications, enforce our terms, and support internal business administration.

Processing is limited to operational, administrative, and compliance-related purposes.
02
Sharing partners

Service Providers

We may share personal data with vendors and other service providers that support hosting, analytics, communications, security, recordkeeping, and related business operations. These parties are expected to use the information only for the services they provide to us and to maintain appropriate confidentiality and security safeguards.

Service providers receive only the information needed to perform assigned functions.
03
Legal basis

Legal Disclosures

We may share personal data if required to comply with law, legal process, or a lawful request from a public authority, or to protect our rights, users, systems, or property. We may also disclose information where necessary to investigate or prevent fraud, security incidents, or other misuse of the site.

We disclose information to public authorities only when a valid legal basis requires it.

Depending on your location and the data involved, you may have rights to request access, correction, deletion, or restriction of certain processing, and to object to some uses where permitted by law. We may need to verify your identity before acting on a request and may decline a request where an exception applies.

Available rights may vary based on the nature of the request and applicable law.

To submit a privacy request, provide enough information for us to identify the relevant records and understand the nature of the request. We will review and respond within a reasonable period after verification, and we may ask for additional details if needed to process the request accurately.

Requests are reviewed against identity, scope, and legal requirements before action is taken.

We keep personal data only for as long as reasonably necessary to provide services, maintain records, resolve disputes, meet legal obligations, and support security and business operations. When data is no longer needed, we delete it, anonymize it, or otherwise handle it in a way that prevents further use, subject to applicable law.

Retention periods depend on the purpose of collection, legal obligations, and operational needs.

When we make material changes, we will update the policy on the site and may provide additional notice where appropriate. The revised version applies from the stated effective date unless a different notice period is required by law.

We review this policy from time to time and may revise it to reflect operational or legal changes.

Contact Information

Privacy email
support@zincjourneytopic.digital
Telephone
+687 75.15.75
Mailing address
Rue du Vallon Dore Mont-Dore, Province Sud
Privacy inquiries

Use the contact details below for questions about this policy or our data practices.

01

Data We Collect

We may collect identifiers such as name and contact details, business information you provide, account or inquiry content, technical data such as device and browser details, usage data, and records of communications. If you submit project information for AI software development or implementation services, we may also process the information included in those submissions.

The categories collected depend on how a visitor uses the site and related services.
02

How We Collect Data

We collect personal data directly from you when you complete forms, request information, communicate with us, or otherwise interact with the site. We also receive certain data automatically through your browser or device when you visit the site, and we may generate internal records based on your use of our pages and services.

Information may come from direct submissions, site activity, and service-related communications.
03

Types of Cookies

We may use essential cookies to support site operation, functional cookies to remember settings, and analytics cookies to understand how the site is used. Some cookies are session-based and expire when the browser closes, while others remain for a limited period to support repeat visits and preference retention.

Cookie use is limited to standard site functions, performance, and basic analytics.
04

Cookie Controls

You can usually control cookies through your browser settings and, where offered, through on-site preference tools. If you disable some cookies, certain features may not function as intended, and some preferences may need to be reset on later visits.

Browser settings and related tools can be used to limit or remove cookies.